Overview & Salary

Overview

Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

On the job, you would:

  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
  • Confer and cooperate with other managers to ensure coordination of hotel activities.

Education

  • bachelor's degree
  • no high school diploma/GED

Salary

Annual 10th percentile $39,270
Annual median $65,360
Annual 90th percentile $127,090

Knowledge & Skills

Knowledge

Arts and Humanities

  • English language

Business

  • management
  • human resources (HR)

Math and Science

  • arithmetic, algebra, geometry, calculus, or statistics
  • psychology

Engineering and Technology

  • computers and electronics

Skills

Basic Skills

  • listening to others, not interrupting, and asking good questions
  • talking to others

Social

  • looking for ways to help people
  • understanding people's reactions

Problem Solving

  • noticing a problem and figuring out the best way to solve it

Personality & Abilities

Personality

Enterprising

People interested in this work like activities that include leading, making decisions, and business.

  • Dependability
  • Persistence
  • Initiative
  • Adaptability/Flexibility
  • Attention to Detail
  • Self Control

Abilities

Verbal

  • communicate by speaking
  • communicate by writing

Ideas and Logic

  • notice when problems happen
  • order or arrange things

Math

  • choose the right type of math to solve a problem
Find more careers in Hospitality & Tourism