Overview & Salary
Overview
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
On the job, you would:
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
Education
- bachelor's degree
- no high school diploma/GED
Salary
Annual 10th percentile $39,270
Annual median $65,360
Annual 90th percentile $127,090
Knowledge & Skills
Knowledge
Arts and Humanities
- English language
Business
- management
- human resources (HR)
Math and Science
- arithmetic, algebra, geometry, calculus, or statistics
- psychology
Engineering and Technology
- computers and electronics
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Social
- looking for ways to help people
- understanding people's reactions
Problem Solving
- noticing a problem and figuring out the best way to solve it
Personality & Abilities
Personality
Enterprising
People interested in this work like activities that include leading, making decisions, and business.
- Dependability
- Persistence
- Initiative
- Adaptability/Flexibility
- Attention to Detail
- Self Control
Abilities
Verbal
- communicate by speaking
- communicate by writing
Ideas and Logic
- notice when problems happen
- order or arrange things
Math
- choose the right type of math to solve a problem