Overview & Salary
Overview
Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
On the job, you would:
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Create, maintain, and enter information into databases.
Education
- high school diploma/GED
- associate's degree
Salary
Annual 10th percentile $30,280
Annual median $44,280
Annual 90th percentile $62,340
Knowledge & Skills
Knowledge
Business
- administrative services
- customer service
Arts and Humanities
- English language
Engineering and Technology
- computers and electronics
Skills
Basic Skills
- listening to others, not interrupting, and asking good questions
- talking to others
Problem Solving
- noticing a problem and figuring out the best way to solve it
Personality & Abilities
Personality
Conventional
People interested in this work like activities that include data, detail, and regular routines.
- Attention to Detail
- Integrity
- Cooperation
- Dependability
- Concern for Others
- Self Control
Abilities
Verbal
- communicate by speaking
- communicate by writing
Attention
- pay attention to something without being distracted