Overview & Salary

Overview

Solicit donations or orders for goods or services over the telephone.

On the job, you would:

  • Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Explain products or services and prices, and answer questions from customers.

Education

  • high school diploma/GED
  • some college

Salary

Annual 10th percentile $24,430
Annual median $34,480
Annual 90th percentile $49,700

Knowledge & Skills

Knowledge

Business

  • sales and marketing
  • customer service

Arts and Humanities

  • English language

Engineering and Technology

  • computers and electronics

Communications

  • multimedia

Skills

Basic Skills

  • talking to others
  • listening to others, not interrupting, and asking good questions

Social

  • talking people into changing their minds or their behavior
  • looking for ways to help people

Personality & Abilities

Personality

Enterprising

People interested in this work like activities that include leading, making decisions, and business.

  • Persistence
  • Integrity
  • Adaptability/Flexibility
  • Initiative
  • Stress Tolerance
  • Dependability

Abilities

Verbal

  • communicate by speaking
  • listen and understand what people say

Attention

  • pay attention to something without being distracted
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